Privacy Policy
Effective Date: March 02, 2025
At Dedibros ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our dedicated server rental services ("Services"). By using our Services, you ("Customer," "you," or "your") agree to this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
- Account Information: When you sign up for our Services, we collect your name, email address, billing address, and payment details (e.g., credit card or other payment method information).
- Contact Information: If you reach out to us (e.g., via [email protected]), we collect your name, email, and any details you provide in your message.
- Usage Data: We may collect technical data about your interaction with our website or Services, such as IP addresses, browser type, device information, and login timestamps, to manage and improve our offerings.
2. How We Use Your Information
We use your personal information to:
- Provide, maintain, and support the Services, including processing payments and managing your account.
- Communicate with you about your account, billing, support requests, or updates to our Services or policies.
- Monitor and improve our website and Services, such as analyzing usage patterns or troubleshooting issues.
- Comply with legal obligations, such as tax reporting or responding to lawful requests from authorities.
We do not use or access the data you store on your Servers for any purpose beyond providing the Services (e.g., hardware maintenance or OS reinstalls).
3. How We Share Your Information
We may share your personal information as follows:
- Service Providers: With third parties who assist us in delivering the Services (e.g., payment processors, data center operators), who are expected to protect your information consistent with applicable laws and their own privacy practices.
- Legal Requirements: If required by law, regulation, or legal process, to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
We do not sell, trade, or share your personal information for marketing purposes, nor do we access or share data you store on your Servers unless necessary to provide the Services.
4. Your Server Data
As outlined in our Terms of Service, you own and are solely responsible for all data and software on your Servers, including their legality and compliance with applicable laws. We do not monitor, collect, or process this data except as required to manage the physical hardware and network infrastructure (e.g., during OS reinstalls or hardware repairs) or if compelled by law or to enforce our ToS. You are responsible for securing and backing up your Server data.
5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for securing your Server data and access credentials.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe, subject to legal requirements.
7. Data Retention
We retain your personal information for as long as necessary to provide the Services, fulfill legal obligations (e.g., tax records), or resolve disputes. After your account is terminated, we may delete your information unless required to retain it by law.
8. Third-Party Services
Our Services may involve third-party tools or integrations (e.g., payment gateways). These third parties have their own privacy policies, and we are not responsible for their practices. Review their policies before using such services.
9. Changes to This Policy
We may update this Privacy Policy at our discretion, with changes posted on our website or communicated via email. Continued use of the Services after updates signifies your acceptance.
10. Contact Us
For questions, concerns, or to exercise your rights, contact us at [email protected].